Have you forgotten your email password?
- Option 1:
- Navigate to https://mail.cloudafrica.io/mail/ and locate the link: Forgot password?
- After Clicking on that link, enter your Ananzi Email address and click on Submit.
- A reset password link will be emailed to your recovery email address.
- Remember that the new password must be 12 characters in length, and must contain at least 2 uppercase characters.
- Option 2:
- If you have not set or no longer have access to the recovery email address:
- Send a copy of your ID document / Driver's Licence and include your cell number to firstname.lastname@example.org.
- Once we receive your ID and cell number, we will send your new password to the cell number supplied.